In this episode of Digitel Talk, recorded live at Connected Britain 2025, host Ian Ginn sits down with Amy Low, Chief Executive of AbilityNet, to explore how technology can empower everyone — regardless of age, ability, or background.
Amy shares inspiring stories from AbilityNet’s mission to make the digital world accessible to all, including how simple tech adaptations are helping older and disabled people regain independence and confidence. From helping someone reconnect with loved ones online to leading the conversation on inclusive design, Amy demonstrates how accessibility is not just an ethical priority — it’s a path to innovation and inclusion.
The discussion also delves into the rise of AI, ethics, and representation — and why building a truly inclusive digital future requires both empathy and action.
Links & Resources:
- https://abilitynet.org.uk/TechSharePro
- https://www.bt.com/about/digital-impact-and-sustainability/building-better-digital-lives/senior-skills
- https://abilitynet.org.uk/free-tech-support-and-info/empowering-older-adults-how-abilitynet-and-bt-group-are-transforming-digital-skills
- https://abilitynet.org.uk/join-our-it-can-help-volunteers
- https://abilitynet.org.uk/our-supporters
Guest Bio
Amy Low is Chief Executive at AbilityNet a technology and digital accessibility charity that supports disabled people to achieve their objectives at home, at work, in education and in day to day life. AbilityNet provide a range of services for individuals and organisations including 1-1 support services, online resources, accessibility consultancy and training. Having spent 15 years working in a variety of roles within serviced property and IT services, Amy joined AbilityNet in 2016, drawn by the opportunity to leverage technology to remove barriers to participation for disabled people and create a better digital experience for everyone. Amy sits on the Department of Science, Innovation and Technology (DSIT) sponsored Digital Inclusion Action Committee as a member of the Inclusive Digital Services Subcommittee and is also a Community Board Member of the Digital Poverty Alliance.
Podcast credits:
- Host: Ian Ginn
- Editor: Francis Wright
- Designer: Rebecca Ginn
- Project manager: Ivana Duric
