In this episode of Digitel Talk, host Ian Ginn is joined by Kimberly Brown, Head of Mobile for Humanitarian Innovation and Emerging Tech at the GSMA, to explore how mobile connectivity and artificial intelligence are transforming humanitarian action around the world.
With more than 400 million people currently in need of humanitarian assistance, connectivity has become far more than a convenience it has become a lifeline. Kimberly shares how the GSMA works with mobile network operators, governments, regulators and humanitarian organisations to build partnerships that deliver life-saving digital services before, during and after disasters.
The conversation explores how cell broadcast technology is enabling faster emergency alerts, why early warning systems are becoming essential for climate resilience, and how AI is helping identify communities that may otherwise be left behind. Kimberly also discusses the Connectivity for Refugees Initiative, which aims to connect 20 million refugees and host communities by 2030, improving access to communication, employment, education and essential services.
Ian and Kimberly also examine the role of AI for Good, including the Early Warning Connectivity Map, edge AI, digital inclusion, accessibility, and the importance of developing AI that works in local languages and low-resource environments. The episode highlights how the GSMA Innovation Fund is supporting innovators across health, agriculture, climate resilience and humanitarian response, proving that technology can deliver meaningful impact when combined with strong partnerships.
Whether you’re interested in telecommunications, AI, humanitarian innovation or digital transformation, this episode offers an inspiring look at how mobile technology is helping create safer, more connected and more resilient communities worldwide.
Links & Resources:
- GSMA
- AI for Good Global Summit
- M4H programme
- Connectivity for Refugees
- Early warning systems in the Pacific
- AI languages report
- Edge AI report
- Usage gap / digital divide
- GSMA Innovation Fund
- ConnectHear
Episode sponsored by IFG Consulting Europe. Supporting telecom operators with technology strategy, digital transformation and business growth.
Guest Bio:
Kimberly Brown leads the Emerging Tech and Humanitarian Innovation programmes at the GSMA, where she works with mobile operators, policymakers, and partners to apply digital technologies and AI to development and humanitarian challenges in low- and middle-income countries. Her work spans inclusive AI adoption, digital humanitarian assistance, and innovative partnerships across the mobile ecosystem. Prior to joining GSMA, she held senior roles in humanitarian organisations, focusing on advocacy and multilateral engagement. Kimberly holds a BA in Psychology, an MA in International Development Studies and Political Science, and an Executive MBA from London Business School.
Podcast credits:
- Host: Ian Ginn
- Editor: Francis Wright
- Designer: Rebecca Ginn
- Project manager: Ivana Duric
